Traveling can be both exciting and overwhelming, especially when it comes to managing bookings, baggage, and check-ins. That’s why the Eva Air Hong Kong Office is such a valuable resource for passengers. Whether you’re traveling for business, leisure, or family visits, this office provides professional assistance to make your journey as smooth as possible.

From booking new flights to resolving last-minute concerns, the Eva Air Office in Hong Kong is a one-stop solution for travelers who want reliable and personalized service.


Location and Contact Information of Eva Air Hong Kong Office

If you’re planning to visit the Eva Air Hong Kong Office in China, here are the essential details:

  • Office Address: Hong Kong, China

  • Phone Number: 861065635000

  • Email ID: csuk@evaair.com

  • Working Hours: Monday to Friday – 08:30 AM to 5:30 PM

Having these details on hand ensures that you can easily reach the team for any inquiries or assistance before your flight.


Eva Air Hong Kong International Airport Contact

If you are at the airport and need support, Eva Air has a dedicated service counter at Hong Kong International Airport:

  • Airport Name: Hong Kong International Airport

  • Address: 1 Sky Plaza Rd, Chek Lap Kok, Hong Kong

  • Phone Number: +85221818888

Here, passengers can get boarding passes, baggage guidance, and real-time flight updates.


Eva Air Head Office Details

For issues that require corporate assistance, you can also connect with the Eva Air headquarters:


Services Offered at the Eva Air Hong Kong Office

Visiting the Eva Air Office in Hong Kong allows you to access a wide range of services designed to simplify your journey.

Ticketing and Reservations

  • New flight bookings

  • Rebookings and schedule changes

  • Cancelations and refunds

Baggage Assistance

  • Baggage allowance details

  • Excess baggage purchases

  • Oversized luggage support

Passenger Support

  • Visa guidance and documentation help

  • Special assistance for elderly, children, and disabled passengers

  • Check-in advice and boarding support

Premium Services

  • Business class upgrades

  • Lounge access and priority check-in

  • In-flight service customization (meals, Wi-Fi, entertainment options)


Eva Air Fleet – Aircraft Serving Passengers

Eva Air operates a world-class fleet to provide passengers with the best flying experience:

  • Airbus A320, A321, A330

  • Boeing 747, 757, 767, 777, and 787 Dreamliner

  • McDonnell Douglas MD-11 & MD-90

These aircraft are equipped with modern facilities, ensuring safe, comfortable, and efficient travel.


Why Choose the Eva Air Hong Kong Office?

The Eva Air Hong Kong Office in China offers:

  • Face-to-Face Assistance: Speak directly with airline representatives for accurate and reliable guidance.

  • Time-Saving Solutions: Avoid waiting endlessly on customer service calls—get your queries resolved quickly.

  • Transparent Information: No hidden charges, no confusion—everything is explained clearly.

  • Tailored Services: From booking to special needs, services are customized to suit passenger requirements.


FAQs About Eva Air Hong Kong Office

Q1: Can I book flight tickets directly at the Hong Kong office?
Yes. The office allows passengers to book, rebook, and manage their flights.

Q2: What are the office hours?
The office is open Monday to Friday from 08:30 AM to 5:30 PM.

Q3: Can I upgrade my seat at the office?
Yes, passengers can request upgrades to Premium Economy or Business Class.

Q4: Does the office help with baggage issues?
Yes. You can learn about baggage policies, excess fees, and special luggage handling.

Q5: Can I cancel my booking at the Eva Air Hong Kong Office?
Yes. Cancelations and refund requests can be handled directly at the office.

Q6: Can I contact the office by email?
Yes. You can email your queries to csuk@evaair.com.

Q7: Does the office provide visa-related support?
Yes. The staff can guide you regarding visa requirements for your destination.

Q8: Is the office open on weekends?
No. The Eva Air Hong Kong Office operates only from Monday to Friday.

Q9: Where is the airport office located?
Eva Air’s airport counter is located at Hong Kong International Airport, Chek Lap Kok.

Q10: Can I check flight status through the Hong Kong office?
Yes. You can either ask the office staff or check online via the Eva Air flight status portal.


Conclusion

The Eva Air Hong Kong Office in China is more than just a ticketing center—it’s a complete travel support hub for passengers. Whether you need to book flights, request refunds, upgrade your seat, or clarify baggage rules, the staff ensures your needs are met professionally and efficiently.

By visiting the Eva Air Office in Hong Kong, you can enjoy a stress-free journey with expert guidance every step of the way. If you’re flying soon, take advantage of their services and make your travel experience smooth, safe, and enjoyable.

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Last Update: August 19, 2025